Lynq
by Agent IQ · CRM and customer experience · Austin, United States
Live chat, persistent messaging, video and co-browsing
What Lynq does
- Continue conversations through persistent messaging
- SMS and social messaging
- Live voice support
- Proactively send push notifications at the right moment
- Support assigned, pooled, or hybrid service models
- Move between chat, video, and co-browsing
- Preserve context across channels and interactions
- Secure conversations
What Lynq is used for
- Connecting account holders with the right person or team
- Continuing customer conversations through persistent messaging
- Moving between chat, video and co-browsing
- Routing conversations to bankers, specialists or shared queues
About Agent IQ
Messaging, video, co-browsing and AI knowledge software for relationship banking at banks and credit unions.
Agent IQ in the vendor registry: its products, features and similar vendors.
Also by Agent IQ
- Lynq AI: AI self-service and employee tools inside Lynq
- Smart Control: Knowledge governance and approval workflows
- Smart Drive: Approved knowledge base for AI systems
- Smart Assist: AI knowledge assistant for staff
More in this category: CRM and customer experience software for financial services.
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