Chat Automation
by Boost.ai · CRM and customer experience · Sandnes, Norway
AI-powered chat solution for automating customer service conversations with self-learning capabilities and live agent handoff.
What Chat Automation does
- AI chat agents for customer conversations
- Self-learning AI that improves with interactions
- Smart intent management with intent hierarchy
- No-code conversation builder
- Chat-first digital engagement
- Human chat escalation and handoff
- Proactive messaging and campaigns
- Conversation analytics with quality rating and tagging
- Integration with existing technology stacks
What Chat Automation is used for
- Customer self-service support
- Cost reduction in support operations
- Customer satisfaction improvement
- Product promotion and upselling
- Customer journey design
Who Chat Automation is for
- Banks
- Insurers
- Telecom providers
About Boost.ai
Conversational AI platform for automating customer and internal support interactions in regulated industries.
Boost.ai in the vendor registry: its products, features and similar vendors.
Also by Boost.ai
- Conversational AI Platform: Enterprise conversational AI platform combining NLU, generative and agentic AI capabilities with built-in compliance and security for…
- Chat: Chatbot automation for web, app and messaging
- Voice: Voice bot and IVR replacement
- Agentic AI: AI agents that complete multi-step customer tasks
More in this category: CRM and customer experience software for financial services.
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