Swara GenAI Voicebot
by Credgenics · CRM and customer experience · Noida, India
Human-like generative AI voice interactions for borrower engagement with intent identification and sentiment analysis
What Swara GenAI Voicebot does
- GenAI-powered voice interactions
- Intent identification and sentiment analysis
- Payment and settlement link sharing
- Follow-ups for digital, calling, field and legal collections
- Multi-language support
What Swara GenAI Voicebot is used for
- Automate borrower engagement
- Identify payment intent
- Reduce dependency on manual calls
- Personalize borrower interactions
Who Swara GenAI Voicebot is for
- Banks
- Non-bank lenders
- Fintech lenders
- Asset reconstruction companies
About Credgenics
AI-powered loan collections and debt resolution platform for banks, NBFCs and insurers.
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Also by Credgenics
- Credgenics Collections Platform: Full-stack, AI-powered debt collections and resolution platform for managing the complete collections lifecycle
- CG Collect Field App: Mobile app to digitize field collections with real-time tracking, geo-tagging and offline capabilities
- Billzy Digital Payment Platform: Web and mobile payment platform enabling borrowers to make digital loan repayments and online bill payments
- CredInsure: AI-powered engagement platform for insurers to manage policyholder engagement, renewals and persistency
- Digital Communications: SMS, WhatsApp, email and IVR collection outreach
- Predictive Dialer: Calling platform for tele-collections teams
More in this category: CRM and customer experience software for financial services.
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Built by Vederca from public sources, last updated 2026-10-18.