Agent Harness
by Observe.AI · AI · Redwood City, United States
Development lifecycle management for AI agents with versioning, testing, and release management.
What Agent Harness does
- Versioning with full history and diff
- Safe workspaces isolating changes
- Synthetic conversation testing
- Incremental traffic expansion
- One-click rollback capability
What Agent Harness is used for
- Managing AI agent changes safely
- Testing agents before production deployment
- Rolling back problematic agent versions
- A/B testing agent behaviors
Who Agent Harness is for
- Banking
- Finance
- Healthcare providers
- Healthcare payers
- Insurance
About Observe.AI
AI agents for customer service, frontline support, and operations across voice and chat channels.
Observe.AI in the vendor registry: its products, features and similar vendors.
Also by Observe.AI
- Voice AI: Autonomous voice resolution for handling customer support interactions end-to-end.
- Chat AI: Digital and messaging resolution for handling customer support interactions across chat channels.
- Companion Agent: Real-time assistance for live agents with personalized context, next-best actions, and automated actions.
- Insight: CX AI analyst that evaluates interactions, generates coaching, and surfaces operational insights.
- Agent Platform: Full agent lifecycle management platform for building, running, and governing AI agents.
- AI CoBuilder: Agent authoring tool that converts standard operating procedures into working agent logic in plain English.
More in this category: AI software for financial services.
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