Customer Service
by Pegasystems · Automation and workflow · Waltham, United States
Workflow automation solution for streamlining customer service operations and reducing handle times.
What Customer Service does
- customer service automation
- workflow orchestration
- enterprise-scale service delivery
What Customer Service is used for
- automate customer service
- reduce customer service handle time per interaction
- process customer orders at scale
Who Customer Service is for
- Financial services
- Insurance
About Pegasystems
Enterprise AI decisioning and workflow automation platform for business transformation.
Pegasystems in the vendor registry: its products, features and similar vendors.
Also by Pegasystems
- Pega Platform: Unified enterprise AI decisioning and workflow automation platform for business transformation.
- Pega Blueprint: Low-code application development tool for building workflow applications from idea to deployment.
- Customer Decision Hub: Real-time decisioning engine for personalized customer engagement and next best action recommendations.
- Sales Automation: Workflow automation for sales processes and customer engagement.
- Customer Engagement Blueprint: Platform for visualizing and activating customer engagement strategies across channels.
- Pega Customer Decision Hub: Real-time AI decisioning for next-best-action customer engagement
More in this category: Automation and workflow software.
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Built by Vederca from public sources, last updated 2026-10-18.