proInsight
by Prodigal · CRM and customer experience · Mountain View, United States
Automated QA and compliance analytics on interactions
What proInsight does
- Analyze calls, texts, emails and chats on 200+ parameters.
What proInsight is used for
- Analyse customer interactions against parameters
- Flag exceptions across all interactions
- Store interaction audio and text centrally
About Prodigal
AI platform for loan servicing and collections, covering agent automation, propensity scoring, payments and QA analytics.
Prodigal in the vendor registry: its products, features and similar vendors.
Also by Prodigal
- proAgent: AI agent that automates collections conversations
- proCollect: Omnichannel digital collections orchestration
- proScore: Propensity-to-pay scoring
- proPay: AI-assisted consumer payment portal
- proAssist: Real-time guidance for collection agents
More in this category: CRM and customer experience software for financial services.
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