Agentforce
by Salesforce · AI · San Francisco, United States
AI agents for service, sales and adviser tasks
What Agentforce is used for
- Build AI agents in plain language
- Serve customers in chat and voice
- Support employees in Slack and portals
- Preview agent behaviour before going live
- Generate and run agent test cases
About Salesforce
CRM platform with a Financial Services Cloud data model, plus AI agents (Agentforce), service, marketing and data cloud tools.
Salesforce in the vendor registry: its products, features and similar vendors.
Also by Salesforce
- Financial Services Cloud: CRM data model and workflows for banking, insurance and wealth
- Service Cloud: Customer service case management and contact centre
- Marketing Cloud: Cross-channel marketing and journeys
- Data Cloud: Real-time customer data platform
More in this category: AI software for financial services.
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Built by Vederca from public sources, last updated 2026-10-18.