Call Recording & Analytics
by Smarsh · Regulatory reporting and risk · Portland, United States
Voice call recording and analysis for compliance
What Call Recording & Analytics does
- Scalable, cloud-native architecture
What Call Recording & Analytics is used for
- capture, secure and analyze voice conversations
- protect privacy and ensure quality
- surface risks and improve customer experiences
About Smarsh
Communications capture, archiving, surveillance and discovery software for regulated financial firms.
Smarsh in the vendor registry: its products, features and similar vendors.
Also by Smarsh
- Capture: Captures email, chat, mobile, social and voice communications for retention
- Archive: Cloud archive for regulated communications records
- Surveillance: AI-based monitoring of communications for conduct and compliance risk
- Discovery: Search and eDiscovery across archived communications
- Professional Archive: Archiving and supervision for smaller advisory firms
More in this category: Regulatory reporting and risk management software.
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