Sprinklr Service
by Sprinklr · CRM and customer experience · New York, United States
Omnichannel contact center and customer service platform for inbound, outbound and social customer service.
What Sprinklr Service does
- Inbound contact center
- Outbound contact center
- Social customer service
- Live chat support
- Omnichannel routing
- Unified agent desktop
- Conversational IVR
- Workforce management
- Quality management
- Knowledge base platform
What Sprinklr Service is used for
- Connect with customers across touchpoints
- Deliver consistent customer experiences
- Route and manage customer inquiries
- Provide conversational assistance
- Monitor and improve service quality
Who Sprinklr Service is for
- Financial services
About Sprinklr
AI-native unified customer experience management platform for omnichannel service, social, marketing and insights.
Sprinklr in the vendor registry: its products, features and similar vendors.
Also by Sprinklr
- Sprinklr Social: Social media management and engagement platform for publishing, listening and customer service across 30+ digital channels.
- Sprinklr Insights: Consumer intelligence platform that extracts real-time insights from conversations to inform product development and customer experience…
- Sprinklr Marketing: Marketing campaign orchestration platform for content planning and social advertising across global channels.
- Sprinklr AI Agents: Intelligent AI agents built for customer experience to automate engagement and ensure consistent, compliant interactions.
- Sprinklr Copilot: AI companion that automates workflows, surfaces insights and provides real-time conversational assistance across the Sprinklr platform.
More in this category: CRM and customer experience software for financial services.
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