Posh AI
AI platform selling voice, digital, and employee tools to banks and credit unions across more than 125 financial institutions.
Posh AI sells an agentic AI platform built for banks and credit unions, covering voice assistants, digital customer service, website search, proactive outreach, employee knowledge access, and staff training simulations. The platform uses Operating Procedures to combine large language model capabilities with policy controls, and a REALM reasoning engine supports its underlying logic. Posh AI has raised over $45 million and serves more than 125 financial institutions across more than 300 deployments. Recent additions include CoachQA for contact center oversight and Posh Answers for AI-powered website and help center search.
- Headquarters: Boston, United States
- Company size: 51-200 employees
- Founded: 2018
- Categories: AI, Automation and workflow, CRM and customer experience, Digital banking
- Website: posh.ai
Posh AI products
- Voice Assistant: A 24/7 talking AI assistant to answer FAQs, route calls and automate banking transactions. (AI)
- Digital Assistant: 24/7 customer service guiding customers through digital banking day and night. (AI)
- Posh Answers: Transform your website search, turning every page into an AI-powered help center. (AI)
- Posh Outreach: Proactive AI agents that reach your customers first, before the opportunity disappears. (CRM and customer experience)
- Knowledge Assistant: Provide employees with quick and efficient access to information. (AI)
- Posh Simulator: Realistic, AI-driven training scenarios tailored to every role. (AI)
- Posh CoachQA: Evaluate 100% of conversations to ensure compliance and improve team performance. (CRM and customer experience)
- Portal: The leading portal for AI management. (AI)
- Posh Platform: The first-and-only AI platform built for Financial Institutions by financial and AI experts. (AI)
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Listing built by Vederca from public sources, last updated 2026-10-18.