QnABot on AWS
by Amazon Web Services · CRM and customer experience · Seattle, United States
A deployable multi-channel conversational AI chatbot powered by large language models for customer service.
QnABot on AWS is a Guidance solution that demonstrates how to deploy a multi-channel, multi-language conversational AI chatbot powered by large language models. It integrates with telephony, Alexa, web apps and mobile apps, allowing organisations to provide automated customer service across channels. It is listed under both the artificial intelligence and travel and hospitality solution categories, indicating applicability to customer-facing service functions such as contact centres.
What QnABot on AWS does
- Multi-channel deployment
- Multi-language support
- Integrates with telephony, Alexa, web and mobile apps
- Powered by large language models
What QnABot on AWS is used for
- Automated customer service chatbot
- Telephony integration
- Multi-language customer support
About Amazon Web Services
Cloud computing services including databases, analytics, AI platforms, and compute capacity.
Amazon Web Services in the vendor registry: its products, features and similar vendors.
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Built by Vederca from public sources, last updated 2026-10-18.