CG Setu
by Credgenics · Collections and recoveries · Noida, India
A standardised tech-enabled field collections network operated by Credgenics following its acquisition of Arrise, covering 18,000+ pin codes across India with over 5,000 field professionals.
What CG Setu does
- Field collections operations across 18,000+ pin codes in India
- Network of 5,000+ field professionals across 25+ Indian states
- Multilingual operations in 13 vernacular languages
- Single operating model integrating workforce management, monitoring and analytics
- Digitally empowered field agents with standard operating procedures
- On-ground bridge between lenders and borrowers
What CG Setu is used for
- Extending collections reach to geographies beyond digital channels
- Managing field agent deployment and performance for lenders
- Recovering delinquent loans through in-person borrower engagement
Who CG Setu is for
- Banks
- NBFCs
- Fintech lenders
- ARCs
About Credgenics
AI-powered debt collections platform (digital, field and legal) for banks, NBFCs and insurers; products include CredInsure, CG Setu, Prix AI, CaseView and FixMyScore.
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Also by Credgenics
- Credgenics Collections Platform: Full-stack, AI-powered debt collections and resolution platform for managing the complete collections lifecycle
- Swara GenAI Voicebot: Human-like generative AI voice interactions for borrower engagement with intent identification and sentiment analysis
- CG Collect Field App: Mobile app to digitize field collections with real-time tracking, geo-tagging and offline capabilities
- Billzy Digital Payment Platform: Web and mobile payment platform enabling borrowers to make digital loan repayments and online bill payments
- CredInsure: AI-powered engagement platform for insurers to manage policyholder engagement, renewals and persistency
- Digital Communications: SMS, WhatsApp, email and IVR collection outreach
More in this category: Collections and recoveries software.
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