Genesys Cloud
by Genesys · CRM and customer experience · Menlo Park, United States
Cloud contact centre for voice, digital and AI channels
About Genesys
Cloud contact centre and experience orchestration platform (Genesys Cloud) with AI virtual agents, copilot and workforce engagement.
Genesys in the vendor registry: its products, features and similar vendors.
Also by Genesys
- Genesys Cloud CX
- Genesys Cloud AI: Virtual agents, agent copilot and predictive routing
- Genesys Multicloud CX: Contact centre platform for large private or hybrid deployments
- Workforce Engagement Management: Scheduling, quality and performance management
More in this category: CRM and customer experience software for financial services.
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