Genesys Cloud CX
by Genesys · CRM and customer experience · Menlo Park, United States
About Genesys
Cloud contact centre and experience orchestration platform (Genesys Cloud) with AI virtual agents, copilot and workforce engagement.
Genesys in the vendor registry: its products, features and similar vendors.
Also by Genesys
- Genesys Cloud: Cloud contact centre for voice, digital and AI channels
- Genesys Cloud AI: Virtual agents, agent copilot and predictive routing
- Genesys Multicloud CX: Contact centre platform for large private or hybrid deployments
- Workforce Engagement Management: Scheduling, quality and performance management
More in this category: CRM and customer experience software for financial services.
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