Pega Customer Service
by Pegasystems · CRM and customer experience · Waltham, United States
Contact centre case handling and service automation
What Pega Customer Service is used for
- Orchestrate and automate service work end to end
- Let customers resolve their own service cases
About Pegasystems
Enterprise AI decisioning and workflow automation platform for business transformation.
Pegasystems in the vendor registry: its products, features and similar vendors.
Also by Pegasystems
- Pega Platform: Unified enterprise AI decisioning and workflow automation platform for business transformation.
- Pega Blueprint: Low-code application development tool for building workflow applications from idea to deployment.
- Customer Decision Hub: Real-time decisioning engine for personalized customer engagement and next best action recommendations.
- Customer Service: Workflow automation solution for streamlining customer service operations and reducing handle times.
- Sales Automation: Workflow automation for sales processes and customer engagement.
- Customer Engagement Blueprint: Platform for visualizing and activating customer engagement strategies across channels.
More in this category: CRM and customer experience software for financial services.
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Built by Vederca from public sources, last updated 2026-10-18.