Conversational Intelligence
by LivePerson · CRM and customer experience · United States
Analytics and insights across customer conversations
What Conversational Intelligence is used for
- understand customer intents and behaviour from conversations
- convert phone calls and messages into actionable data
- measure conversational AI and human chat performance across channels
About LivePerson
Conversational AI and messaging platform (Conversational Cloud) for enterprise customer service, plus conversation analytics.
LivePerson in the vendor registry: its products, features and similar vendors.
Also by LivePerson
- Conversational Cloud: Enterprise messaging and conversational AI platform
- Syntrix: Testing and validation of AI agents before deployment
More in this category: CRM and customer experience software for financial services.
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Built by Vederca from public sources, last updated 2026-10-18.