Conversational Cloud
by LivePerson · CRM and customer experience · United States
Enterprise messaging and conversational AI platform
What Conversational Cloud does
- Conversational AI and automation
- Generative AI
- Voice AI
What Conversational Cloud is used for
- engage customers across voice and messaging
- gain insights from conversational interactions
- automate customer interactions with LLM voice bots
- connect with customers across SMS, WhatsApp and voice
About LivePerson
Conversational AI and messaging platform (Conversational Cloud) for enterprise customer service, plus conversation analytics.
LivePerson in the vendor registry: its products, features and similar vendors.
Also by LivePerson
- Conversational Intelligence: Analytics and insights across customer conversations
- Syntrix: Testing and validation of AI agents before deployment
More in this category: CRM and customer experience software for financial services.
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