Agentic Outbound
by Talkdesk · CRM and customer experience · San Francisco, United States
Proactive Outbound Engagement software is a key component for outbound call centers that are looking to connect with more customers, faster.
What Agentic Outbound does
- Agentless campaigns
- Omnichannel engagement
- Connect outbound engagement to Salesforce workflows.
- Campaign management
What Agentic Outbound is used for
- Run automated voice, SMS and email outreach journeys
- Track outbound campaign performance with analytics
- Run regulated outreach with compliance controls
About Talkdesk
AI-powered contact center and customer experience automation platform for hybrid workforces.
Talkdesk in the vendor registry: its products, features and similar vendors.
Also by Talkdesk
- Contact Center as a Service (CCaaS): Market-leading cloud contact center platform for managing customer interactions across voice and digital channels.
- Customer Experience Automation (CXA): AI-powered automation platform for composing, deploying and orchestrating autonomous agents to execute customer experience work at scale.
- Talkdesk for Financial Centers: AI-augmented solution connecting physical banking locations to digital channels with unified customer context and guided workflows.
- Autopilot: AI agents for self-service across voice and digital channels
- Navigator: Omnichannel routing and customer engagement
- Copilot: Real-time AI assistance for human contact centre agents
More in this category: CRM and customer experience software for financial services.
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