Odigo CCaaS Enterprise
by Odigo · CRM and customer experience · Boulogne-Billancourt, France
Large-scale unified contact center platform for major groups and enterprise organizations.
What Odigo CCaaS Enterprise does
- Omnichannel contact center
- AI-driven automation
- Intelligent routing
- Voice of customer and e-reputation management
- Compliance and security
- Cloud-based deployment
- CRM and API integrations
- Unified communications
- Real-time supervision
- Advanced analytics
What Odigo CCaaS Enterprise is used for
- Customer service
- Sales operations
- Operations and performance optimization
- Customer experience enhancement
Who Odigo CCaaS Enterprise is for
- Banks
- Insurance
- Public sector
- Retail and e-commerce
- Utilities
About Odigo
AI-driven cloud contact center software for omnichannel customer experience.
Odigo in the vendor registry: its products, features and similar vendors.
Also by Odigo
- Odigo CCaaS Essential: Contact center software designed for quick and easy deployment by small and medium businesses.
- Odigo CXaaS: Customized contact center and customer experience platform for turning contact centers into growth engines.
- Agentic AI: Autonomous AI agents for customer interactions
- Unified Communications: Telephony and collaboration integrated with the contact centre
More in this category: CRM and customer experience software for financial services.
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