Unified Communications
by Odigo · CRM and customer experience · Boulogne-Billancourt, France
Telephony and collaboration integrated with the contact centre
What Unified Communications does
- Unified telephony
What Unified Communications is used for
- Reduce enquiry resolution times
- Route internal communications by context and skills
- Connect CRM and ERP tools
About Odigo
AI-driven cloud contact center software for omnichannel customer experience.
Odigo in the vendor registry: its products, features and similar vendors.
Also by Odigo
- Odigo CCaaS Essential: Contact center software designed for quick and easy deployment by small and medium businesses.
- Odigo CCaaS Enterprise: Large-scale unified contact center platform for major groups and enterprise organizations.
- Odigo CXaaS: Customized contact center and customer experience platform for turning contact centers into growth engines.
- Agentic AI: Autonomous AI agents for customer interactions
More in this category: CRM and customer experience software for financial services.
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