Digital Branch
by Unblu · Digital banking · Basel, Switzerland
Remote advisor capability that maximizes agent and advisor reach by enabling in-branch customer service and instant access to specialized advisors.
What Digital Branch does
- remote advisor access
- in-branch customer support
- specialist routing
- contact center efficiency
What Digital Branch is used for
- branch customer service
- remote advisory
- specialized advisor access
Who Digital Branch is for
- Banks
- Wealth managers
About Unblu
Secure digital engagement platform with messaging, video, collaboration, and AI orchestration for banks and wealth managers.
Unblu in the vendor registry: its products, features and similar vendors.
Also by Unblu
- Secure Messenger: Persistent, encrypted messaging that replaces email, WhatsApp, and SMS with fully auditable conversations.
- Video and Voice: Face-to-face video calls and voice communication embedded directly in banking apps without requiring downloads or third-party components.
- Co-Browsing: Shared secure browsing allowing advisors and support agents to guide clients through interfaces and portals in real-time on the same screen.
- Document Collaboration: Real-time collaborative review, editing, and explanation of financial documents to accelerate signatures and build client confidence.
- Live Chat: Real-time chat capability for contact centers and advisors to provide instant support to clients in digital banking channels.
- Aria: AI-powered orchestration platform that routes conversations between AI agents, advisors, and core banking systems with full compliance…
More in this category: Digital banking platforms.
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