Live Chat
by Unblu · CRM and customer experience · Basel, Switzerland
Real-time chat capability for contact centers and advisors to provide instant support to clients in digital banking channels.
What Live Chat does
- instant messaging
- agent routing
- multi-channel support
- contact center integration
- embedded chat
What Live Chat is used for
- customer support
- instant assistance
- digital banking support
Who Live Chat is for
- Banks
- Wealth managers
About Unblu
Secure digital engagement platform with messaging, video, collaboration, and AI orchestration for banks and wealth managers.
Unblu in the vendor registry: its products, features and similar vendors.
Also by Unblu
- Secure Messenger: Persistent, encrypted messaging that replaces email, WhatsApp, and SMS with fully auditable conversations.
- Video and Voice: Face-to-face video calls and voice communication embedded directly in banking apps without requiring downloads or third-party components.
- Co-Browsing: Shared secure browsing allowing advisors and support agents to guide clients through interfaces and portals in real-time on the same screen.
- Document Collaboration: Real-time collaborative review, editing, and explanation of financial documents to accelerate signatures and build client confidence.
- Aria: AI-powered orchestration platform that routes conversations between AI agents, advisors, and core banking systems with full compliance…
- AI-Powered Workbench: Advisor workbench augmented with AI assistance for note-taking, real-time suggestions, captions, and translations.
More in this category: CRM and customer experience software for financial services.
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Built by Vederca from public sources, last updated 2026-10-18.