AI Agent
by eGain · CRM and customer experience · Sunnyvale, United States
Conversational guidance for customers and staff
What AI Agent does
- Automate customer service with conversational AI
What AI Agent is used for
- Automate customer service with conversational AI
- Resolve customer queries through self service
About eGain
AI knowledge management and digital customer engagement software, with a retail banking suite.
eGain in the vendor registry: its products, features and similar vendors.
Also by eGain
- AI Knowledge Hub: Governed knowledge base for consistent answers across channels
- Conversation Hub: Chat, email, messaging, social and cobrowse engagement
- AI Knowledge Suite for Retail Banking: Knowledge, needs-based selling and compliance tools for banks
- Agentic Studio: Orchestrates multiple AI agents
More in this category: CRM and customer experience software for financial services.
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Built by Vederca from public sources, last updated 2026-10-18.