Five9 Intelligent CX Platform
by Five9 · CRM and customer experience · San Ramon, United States
Cloud contact centre for voice, chat, email, SMS, social and video
What Five9 Intelligent CX Platform is used for
- Automate routine interactions handled by live agents
- Deploy self-service support across voice and digital channels
- Schedule appointments and send reminders
About Five9
Cloud contact centre platform (Five9 Intelligent CX Platform) with AI virtual agents, agent assist and workforce and quality management.
Five9 in the vendor registry: its products, features and similar vendors.
Also by Five9
- Intelligent Virtual Agent: AI self-service agents for voice and digital channels
- Agent Assist: Real-time AI guidance and summaries for human agents
- Workforce Engagement Management: Workforce scheduling and quality management for contact centres
More in this category: CRM and customer experience software for financial services.
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