Workforce Engagement Management
by Five9 · CRM and customer experience · San Ramon, United States
Workforce scheduling and quality management for contact centres
About Five9
Cloud contact centre platform (Five9 Intelligent CX Platform) with AI virtual agents, agent assist and workforce and quality management.
Five9 in the vendor registry: its products, features and similar vendors.
Also by Five9
- Five9 Intelligent CX Platform: Cloud contact centre for voice, chat, email, SMS, social and video
- Intelligent Virtual Agent: AI self-service agents for voice and digital channels
- Agent Assist: Real-time AI guidance and summaries for human agents
More in this category: CRM and customer experience software for financial services.
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