CXone Mpower
by NICE · CRM and customer experience · Ra'anana, Israel
Cloud contact centre and workforce engagement platform
What CXone Mpower is used for
- Give agents real-time guidance and knowledge during interactions
- Give supervisors visibility into agent performance
- Generate suggested responses for agents
About NICE
Cloud contact centre and workforce engagement platform (CXone) with interaction analytics and conversational AI.
NICE in the vendor registry: its products, features and similar vendors.
Also by NICE
- CXone
- NiCE Cognigy: Conversational and agentic AI for voice and digital self-service
- Enlighten AI: Interaction analytics and AI models for CX
More in this category: CRM and customer experience software for financial services.
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